Factors That Influence Mobile Learning Acceptance in Higher Education Institutions in Dubai

Mobile learning, Technology acceptance model, Innovation diffusion theory, quality of service.

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October 13, 2016

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Many studies have scrutinised the benefits of m-learning. Somehow, it is still necessary to comprehend the dissatisfaction of certain learners towards m-learning experience. Thus, this research aims to investigate the factors that might impact the acceptance of m-learning among university students: quality of service, uncertainty avoidance and trust. Portability and access to countless activities are among the advantages of mobile devices, and these foster and ease ubiquitous learning. This study scrutinises the theories and cognitive techniques to offer individualised, motivated and valuable experience of mobile education for transfer to the subsequent word learning and reading comprehension. As surveys and forms are the data sources, the quantitative methodologies are employed. Twenty six (26) items from diverse research domains were constructed in the questionnaire to measure six constructs, and undergraduate and postgraduate students of the university in Doubi were selected as respondents. Two hundred (395) completed questionnaires were obtained. Further, the modified acceptance framework on TAM and IDT theories is adopted to identify the influencing factors of students’ intention to use m-Learning. Also, eight hypotheses were formulated to analyse the linkages between the factors in the proposed model. Most positive correlation between quality of service, student readiness, trust, compatibility, perceived ease of use, perceived usefulness and behavior intention to use M-Learning by empirical data. This study looks into a timely topic of integrating a mobile device amongst students at higher education in Dubai. Several crucial implications for the students are highlighted in this study.