M. G. Madani, M. Isradi, A. Hidayat, K. M. Sudrajat, H. Firdaus, and J. Prasetijo, “Analysis of Service Level of Trans Metro Pasundan Bandung Raya Corridor 2 Based on Importance Performance Analysis and Customer Satisfaction Index”, etj, vol. 9, no. 4, pp. 3706–3716, Apr. 2024.