VARGA, S.; BARRETO, G.; BATTAGLIN, P. Combining Agile, DevOps and ITSM: A Systematic Literature Review. Engineering And Technology Journal, [S. l.], v. 10, n. 11, p. 7761–7770, 2025. DOI: 10.47191/etj/v10i11.08. Disponível em: https://everant.org/index.php/etj/article/view/2301. Acesso em: 28 sep. 2026.