Redesign of the UI/UX for the KKN State Islamic University of Sultan Syarif Kasim Riau Website Using the Design Thinking Method

Design Thinking UI/UX Redesign Usability Testing Single Ease Question User-Centered Design Academic Website Development

Authors

  • Maulana Ichsan Nopri Informatics Engineering, Sultan Syarif Kasim Riau State Islamic University, Pekanbaru, Indonesia
  • Reski Mai Candra Informatics Engineering, Sultan Syarif Kasim Riau State Islamic University, Pekanbaru, Indonesia
  • Novriyanto Informatics Engineering, Sultan Syarif Kasim Riau State Islamic University, Pekanbaru, Indonesia
  • Teddie Darmizal Informatics Engineering, Sultan Syarif Kasim Riau State Islamic University, Pekanbaru, Indonesia
June 24, 2025
June 26, 2025

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The existing website for the Community Service Program (KKN) at UIN Suska Riau fall short in addressing the informational and interactive demands of its users. Key issues such as an unappealing user interface, confusing navigation, and limited interactive elements hinder effective communication with students. This study focuses on redesigning the KKN website using the Design Thinking approach. By conducting interviews and observations with 10 students, several shortcomings of the current system were identified. The redesigned version was evaluated using the Single Ease Question (SEQ), achieving an average score 6.01, falls into the very good/very satisfying category. This indicates that the majority of respondents have a very positive perception of the service that has been developed.