Implementation of Design Thinking for a Mobile Application-Based Donation Recording System
Downloads
Manual donation recording often causes problems such as data irregularity, limited transparency, and potential recording errors. To answer these challenges, this study implements the Design Thinking approach in designing a donation recording system based on a mobile application. Design Thinking was chosen because it can explore user needs in depth and produce innovative and appropriate solutions. This study uses five stages of Design Thinking, namely: empathize, define, ideate, prototype, and test. The results of the study show that users (donation managers and donors) want a system that is simple, transparent, and able to record and display reports automatically. The prototype application developed can record donation income and distribution, produce real-time donation reports, and provide notifications to donors. Initial trials show that this application can increase recording efficiency by up to 80% and increase donor trust through data transparency. The implementation of Design Thinking has proven effective in identifying user needs and producing relevant technological solutions, especially in the context of donation management. This study provides a practical contribution to the development of social applications based on the real needs of the community.
M. Kusumadewi and D. Suryani, “The Importance of Transparency in Donation Platform: A Study on Donor Trust and Intention,” J. Inf. Syst. Informatics, vol. 4, no. 1, pp. 15–23, 2022, doi: 10.51519/jisi.v4i1.178.
A. Rahim and D. Prasetyo, “Penerapan Metode Design Thinking untuk Perancangan Aplikasi Donasi Online Berbasis Mobile,” J. Tek. Sist. Komput., vol. 8, no. 3, pp. 217–224, 2020, doi: 10.14710/jtsiskom.8.3.2020.217-224.
I. Sutopo and A. B. Santoso, “Design and Implementation of Online Donation Information System Using Prototype Method,” J. Inf. Syst. Eng. Bus. Intell., vol. 4, no. 2, pp. 100–110, 2018, doi: 10.20473/jisebi.4.2.100-110.
T. Brown, “Design Thinking,” Harv. Bus. Rev., vol. 86, no. 6, pp. 84–92, 2009.
A. Dam and T. Siang, “Design Thinking: A Quick Overview,” Interaction Design Foundation, 2020. [Online]. Available: https://www.interaction-design.org/literature/article/design-thinking-a-quick-overview
L. M. Prihandini and N. R. Sholikhah, “Application of Design Thinking Method in Development of Information System for Mosque’s Donation Management,” J. Appl. Intell. Syst., vol. 5, no. 2, pp. 67–78, 2020, doi: 10.25124/jaims.v5i2.2920.
R. Putra, A. P. Lestari, and R. M. Mahendra, “Development of Mobile-Based Donation Application Using Agile Method,” J. Comput. Eng. Syst. Sci., vol. 2, no. 1, pp. 25–33, 2021.
S. Soedewi, “Penerapan Metode Design Thinking pada Perancangan Website UMKM Kirihuci,” Visualita J. Online Desain Komunikasi Visual, vol. 10, no. 02, p. 17, 2022, doi: 10.34010/visualita.v10i02.5378.
I. P. Sari et al., “Implementasi Metode Pendekatan Design Thinking dalam Pembuatan Aplikasi Happy Class di Kampus UPI Cibiru,” Edsence: J. Pendidik. Multimedia, vol. 2, no. 1, pp. 45–55, 2020, doi: 10.17509/edsence.v2i1.25131.
A. Irwansyah, D. Juardi, and R. Ardian, “Application of the Design Thinking Method to UI and UX Design Models for Mobile-Based Financial Applications,” J. Ilm. Wahana Pendidik., vol. 9, no. 10, pp. 80–91, 2023.
T. T. Yudistia and D. A. Nisa, “User Interface Website Kuliner Khas Kota Madiun Menggunakan Design Thinking untuk Promosi UMKM Lokal,” Nawalavisual, vol. 5, no. 1, pp. 11–19, 2023.
M. Sulistyono, A. Setiawan, and N. Nuryanto, “Penerapan Metode Design Thinking untuk Perancangan UI/UX Sistem E-Marketplace Berbasis Website,” Josh, vol. 4, no. 4, pp. 1364–1376, 2023.
C. S. Surachman, M. R. Andriyanto, C. Rahmawati, and P. Sukmasetya, “Implementasi Metode Design Thinking Pada Perancangan UI/UX Design Aplikasi Dagang.in,” TeIKa, vol. 12, no. 02, pp. 157–169, 2022, doi: 10.36342/teika.v12i02.2922.
J. M. Dumalang, C. E. Montolalu, and D. Lapihu, “Perancangan UI/UX Aplikasi Penjualan Makanan Berbasis Mobile Pada UMKM di Kota Manado menggunakan Metode Design Thinking,” J. Ilm. Inform. dan Ilmu Komput. (JIMA-ILKOM), vol. 2, no. 2, pp. 41–52, 2023, doi: 10.58602/jima-ilkom.v2i2.19.
A. F. M. Candra, “Penerapan Metode Design Thinking dalam Rancang Prototipe Aplikasi Berbasis Web Sistem Peminjaman Dokumen Arsip di Dinas Komunikasi dan Informatika Provinsi Jawa Timur,” PRAJAOB, vol. 2, no. 04, pp. 7–16, 2022.
D. Haryuda, M. Asfi, and R. Fahrudin, “Perancangan UI/UX Menggunakan Metode Design Thinking Berbasis Web pada Laportea Company,” Jitter, vol. 8, no. 1, pp. 111–117, 2021.
M. M. Finstad, J. T. Miller, and P. T. Kortum, “SUS: A Retrospective and Future Directions,” Int. J. Hum.–Comput. Interact., vol. 38, no. 8, pp. 702–713, 2022, doi: 10.1080/10447318.2022.2049517.
F. Rahayu and T. Hermawan, “Evaluating User Experience of Mobile Application Using SUS and UEQ: A Case Study in Charity Donation App,” J. Inf. Syst. Eng. Bus. Intell., vol. 7, no. 1, pp. 33–40, 2021, doi: 10.20473/jisebi.7.1.33-40.
O. T. Arulogun, A. Olatunbosun, O. A. Fakolujo, and O. M. Olaniyi, “RFID-based student’s attendance management system,” Int. J. Sci. Eng. Res., vol. 4, no. 2, pp. 1–9, 2013.
