An investigation was conducted on the usage of e-learning tools among a sample of 350 Saudi university students, and their experience of usability. Data was collected from a nationwide survey using an instrument containing a self-constructed 12-item checklist. The results suggest a lack of awareness of e-learning tools persists, issues with usage, and common deficiencies in usability experiences. This may explain why some tools are under-utilised, and why learning management systems are inadequately exploited as technological aids in education. The study lends support to the need for improving software usability generally, and in the case of e-learning tools in particular if their usage is to be promoted.
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